Live answering service paves the way to increased business sales

October 14, 2010 by · Leave a Comment 

Live answering services have typically been used for after-hours call answering, but such services have proven to be quite effective in increasing business sales. Recent industry trends show that even small businesses can benefit greatly from incorporating an answering service and live receptionist on their business telephone line.

With people constantly on the go, consumers want immediate information. Although technology by way of websites have their advantages and give consumers immediate access to data, the fact remains that people are more comfortable and driven to speak to a live person to make inquiry into the products and services of a business. This is where live answering comes in.

Affordable live answering services as provided by the Live Answering Network offer an outlet for businesses to ensure that every sales call is answered promptly by a highly trained live answering receptionist, regardless of the time of day or night. Live answering services are one way that businesses can enhance their presence in the market and increase potential revenue through acquiring leads at any hour on any given day of the week. No longer does the sales office have to close, nor does another sales call have go to voicemail.

The affordability of a live answering service depends on a number of factors. However, one of the premier answering services on the market today is the Live Answering Network, which has pricing plans that can meet any budget. They not only provide affordable rate plans, but highly trained answering receptionists that can answer calls 24 hours a day, 7 days a week. Callers are greeted by a friendly voice and the sales information obtained during the call is then immediately sent via e-mail and/or the method designated. Or, the live answering receptionist can even patch the call live to any phone number.

The Live Answering Network is also setup to make sales on a company’s behalf by using the client’s website and the information provided to close the sale. Callers never know that they are even speaking with an answering service since each call is routed from the company’s own business telephone line, and patched seamlessly over to a live answering receptionist. Phone calls with the live receptionist are recorded, and can even be easily listened to later for quality purposes.

In today’s competitive business market, a top quality answering service can help small businesses to stay on top of their competition by having calls answered by a live receptionist. Therefore, it is worth the cost, at a very minimum, to capture all sales leads through a live answering service as opposed to allowing the calls to go to voicemail. No matter what the industry, a quality answering service will help to increase sales and streamline sales leads.

For more information, please visit

Live Answering Network (LAN) is a premier provider of affordable 24/7 live answering services in the U.S. and Canada. LAN specializes in providing live answering services for small businesses, including highly-trained live receptionist answering services for medical, legal and real estate professionals.

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